LIVE CHAT & SOCIAL MEDIA

Your live chat and social media handled 24/7 by professional individuals.

Live chat and Social Media is the preferred form of contact with the younger generations and constantly increasing in popularity, hence the reason why more and more companies are investing in their social media efforts. Offer your clients 24 hour support through Live Chat with our team always on hand to answer their queries or simply manage your social media according to your instructions.

Never miss an opportunity to engage with a potential customer online to close a deal, provide customer support, or simply to find out what they’re thinking.

We NEVER close
Open 24/365

80% of callers don’t
leave a voicemail

customers

Our Services

Inbound
Call-Handling

Our 24 hr phone answering service customised to your business needs.

Emergency
Response/Helpdesk

24 hour support for fault management, call outs, lone-worker support.

Live Chat
& Social Media

Your live chat and social media handled 24/7 by professional individuals.

Other contact
Centre functions

Our contact centre has the capacity to manage multilingual calls, manage card payments and work in conjunction with cart abandonment sites.

call-woman

24 Hour
Contact Centre

We represent our customers by providing cover for emergency call-outs, lone-worker monitoring, general over-spill and out of hours coverage made to suit the specification of our clients, as well as handling the total call activity for many clients.

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